Customer Experience

Elevate Customer
Experience in every
Location

Deliver a consistent, exceptional customer experience across all your locations.

Trusted by over thousand of local brands

Understand customer sentiment at scale.

RAY categorizes customer feedback from in-store Surveys, Google Reviews, Yelp and other sources to help you understand what’s working and what needs improvement .

customer-experience__sentiment

Understand
customer sentiment
at scale.

RAY categorizes customer feedback from in-store Surveys, Google Reviews, Yelp and other sources to help you understand what’s working and what needs improvement .

Customer
Sentiment
Ranking

Get a real-time Sentiment ranking for every Location of your brand

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Grasp insights faster with AI summaries.

Get clear, up-to-date summaries of your insights data.

See changes in scores, pinpoint areas of concern, and identify your strengths and weaknesses to save time and make better decisions.

customer-experience__ai

Grasp insights
faster with AI
summaries.

Get clear, up-to-date summaries of your insights data.

See changes in scores, pinpoint areas of concern, and identify your strengths and weaknesses to save time and make better decisions.

Compare your
performance to
industry standards.

Measure your business performance against that of your industry. Identify improvement opportunities to get valuable insights.

customer-experience__performance

Local Brands that trust
RAY globally

Why choose RAY

100%
focused on
local search

No other SEO platform can offer you this chance of succeed in local search

Cost-effective and scalable

Plans start from just $49 per month. RAY is kind on your marketing budget, no matter your size

Take back countless hours

Find the answers quick, and with more conﬁdence. Reports and audits do all the hard work for you.

Start Your Success Story with RAY

Get a firsthand look at the capabilities of the all-in-one RAY Platform